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Privacy Policy

This privacy policy describes how Ace Digital Design uses and protects any information that you submit.

We are committed to ensuring that your privacy is protected. If you provide us with personal information through Ace Digital Design, you can be assured that it will only be used in accordance with this privacy statement.

The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and any or all Agreements: "Client", "You" and "Your" refers to you, the person accessing this website and accepting the Company's terms and conditions. "The Company", "Ourselves", "We", "Our" and "Us", refers to our Company. "Party", "Parties", or "Us", refers to both the Client and ourselves, or either the Client or ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner, whether by formal meetings of a fixed duration, or any other means, for the express purpose of meeting the Client's needs in respect of provision of the Company's stated services/products, in accordance with and subject to, prevailing law of. Any use of the above terminology or other words in the singular, plural, capitalisation and/or he/she or they, are taken as interchangeable and therefore as referring to same.

Information we collect

We collect personal information when you schedule an appointment via our third-party scheduling service, Calendly. This includes your name and email address, which are sent to us for the purposes of managing bookings and communications.

If you provide a testimonial via our Google My Business profile, we may display your testimonial along with your name on our website. We will not publish any additional personal details without your explicit consent.

How we use your information

We use the information you provide to:

  • Manage and schedule appointments via Calendly.
  • Display testimonials with your consent on our website.
  • Respond to any inquiries or questions you may have.

Retention of data

We will retain your personal information for as long as necessary to fulfil the purposes for which it was collected, such as managing appointments or displaying testimonials. You may request that we delete your personal information at any time, subject to our obligations for legal or administrative purposes.

Cookies

We do not use cookies directly on our site, but Calendly and Google services embedded on our site may use cookies to enhance functionality and track interactions. Please review their respective privacy policies for more details.

To read more about cookies, please read our Cookie Policy.

Google Analytics

This site uses Google Analytics to track performance in order to better understand user interaction with the site. Google Analytics cookies may collect IP addresses, unique IDs, and other data which could identify individuals when combined with other information.

Third-party services

We use third-party services, including Calendly for scheduling and Google My Business for testimonials. These services may collect personal data such as your name and email address. Please review their respective privacy policies for more information:

Embedded content

Content on this site may include embedded elements (e.g. videos, images, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, and monitor your interaction with the embedded content.

How long we retain your data

If you provide us with personal information (e.g., via Calendly or through testimonials), we retain your data only for as long as necessary to fulfil the purposes for which it was collected. You may request the deletion of your personal data at any time by contacting us.

Your rights over your data

You can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you, except for any data we are obliged to keep for legal or security purposes.

Contact us

If you have any queries regarding this privacy policy, please contact us at richard@acedigitaldesign.com.